Business Etiquette and Professional Development Training
Professional Presence is the art of utilizing soft skills to more effectively compete, lead, and advance.
Our professional presence training covers skills employees and business leaders require to be successful. Learn nuances that will enable you to present yourself with confidence and fully realize your professional potential.
Who Benefits from Professional Presence Training?
Customer Service Representatives
Master important life skills that will lead you to Excel in your professional and personal relationships. You will learn to present yourself with complete confidence so you can more effectively compete and advance.
The ability to project confidence and poise is the core characteristic of Presence. People who exhibit presence exude a “wow” factor and magnetism. Jacquelyn Youst teaches the skills you need to communicate with passion and energy.
Workshop Topics Include:
Communication skills and non-verbal communications
Introductions – business vs social
Small talk and conversation skills
Body Language – How to project a positive image and make a good impression
The correct professional standing position
Remembering names and, using them
How to shake hands with confidence
Become a master networker: Tips on networking a room
Business card exchange
Remembering names and using them
Professional attire and business casual
Stationary and thank you notes
How to make an entrance and how to introduce yourself to others
Jacquelyn works with companies to design customized business protocol training curriculum for corporate employees.